Microsoft Designer Keyboard Not Pairing Mac
Your device isn't recognized by your Mac
Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
Make sure that your wireless mouse, keyboard, or trackpad is turned on
Microsoft Designer Bluetooth Desktop Keyboard and Mouse Review. This keyboard is refined, sharp, responds crisply, and is ergonomically pleasing with its mi. A full-sized keyboard with built-in number pad and mouse will keep you productive at your desk. Even with its minimalist design, this keyboard gives you a robust typing experience with chiclet-style, soft touch keys. Media keys are included, so you can easily control music and videos. What's in the box: Keyboard, Mouse, 4x AAA batteries. Hi Julian, Sometime a Mac can't pickup the connection of a bluetooth keyboard or mouse is normal. Whatever your Mac is brand new or not. I will do the following if the brand new Mac can't pickup the bluetooth connection, but make sure the bluetooth keyboard and mouse is not yet paired with other computer, that means you have to un-pair the keyboard and mouse from your MacBook before you. Also some keys on a Windows keyboard may do different things on a Mac from what they do on a Windows PC. Like the Alt/Option key on a Mac keyboard may not be the Alt key on a Windows keyboard. Not sure, don't remember as I haven't used a Win keyboard on a mac in many months. But you can use other keys or key combo to give you the same functions.
The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.
When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.
Make sure that your device has been set up to work with your Mac
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.
Make sure that Bluetooth is turned on
Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
|Bluetooth menu icon||Bluetooth status|
|Bluetooth is on, but no wireless devices are connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article.|
|Bluetooth is on and at least one wireless device is connected.|
|When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries.|
|Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On.|
|Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn’t change, disconnect all USB devices and restart your Mac again.|
Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn’t showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
- Check for wireless interference.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:
- Choose Apple menu > System Preferences, then click Mouse. Set the ”Tracking speed” slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.
Learn more what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the ”Show Input menu in menu bar” checkbox.
- Click the Keyboard tab, then select ”Show keyboard and emoji viewers in menu bar” checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.
Microsoft Designer Bluetooth Desktop is the wireless ultra-thin chicklet keyboard bundled with the wireless Designer Bluetooth flat mouse. It features 109 thin low-profile keys plus 6 functional and four Windows 10 hot keys. The functional keys include: play/pause, volume up, volume down, mute, page-, page +. The Windows 10 hot keys include: search / Cortana, share, audio / video output, settings.
- 1 Microsoft Designer Bluetooth Desktop
Microsoft Designer Bluetooth Desktop
Designer Bluetooth Keyboard features no wrist rest or special tilt, just an unadjustable prop in the front. It’s powered with 2 AA alkaline batteries with an approximate life of 10 months, while the Designer Bluetooth mouse requires 3 AAA alkaline batteries with an approximate life of 6 months, which makes it half shorter.
- Product name: Microsoft Designer Bluetooth Desktop.
- Type: Keyboard-and-mouse.
- Keyboard Name: Microsoft Designer Bluetooth Keyboard.
- Mouse Name: Microsoft Designer Bluetooth Mouse.
- Keyboard Connection: Wireless.
- Mouse Connection: Wireless.
- Wireless Platform: Nordic nRF51822 (Bluetooth Low Energy).
- Wireless Frequency: 2.4 GHz frequency range.
- Wireless Range: 32 feet (obstacles-free) in open air, up to 16 feet in office environment.
- Bluetooth Profile Support: HID Over Gatt Profile (HOGP).
- Full compatibility: Microsoft Windows®10 / 8.1 / 8 / 8.1 / RT 8, Windows Phone.
- Limited compatibility: Mac OS 10.8 – 10.10 iOS 8, Android 4.2 – 5.0.
- Compatibility logos: Compatible with Microsoft Windows 10 / 8.1 / 8 / RT , Android Logo, Bluetooth smart logo.
- Microsoft Windows PC top system requirements: Windows 10 / 8.1 / 8 / RT 8, 60 MB of free disk space, Bluetooth 4.0 or higher.
- Macintosh PC top system requirements: Mac OS 10.8 – 10.10 iOS 8, 30 MB of free disk space, Bluetooth 4.0 or higher.
- Android top system requirements: Android 4.2 – 5.0, Bluetooth 4.0 or higher.
- Software: Microsoft Mouse and Keyboard Center.
- Keys number: 109.
- Keys life: 500,000,000 actuations per key.
- Media keys: play/pause, volume up, volume down, mute, page-, page +.
- Keys life: 500,000 actuations per key.
- Windows 10 Hot Keys: search / Cortana, share, audio / video output, settings.
- Keys life: N/A.
- Typing Speed: Up to 200 characters per minute.
- Dimensions: 15.3 x 4.41 x 0.78 inches.
- Weight: 0.78 ounces.
- Keyboard batteries: 2 AAA alkaline batteries (included).
- Batteries life: 10 months under normal conditions.
- Wrist rest: no.
- Num Pad: yes.
- Mouse tracking system: Microsoft-proprietary BlueTrack Technology.
- Resolution: 1000 ppi.
- Tracking speed: 10 inches per second.
- Scroll wheel: Yes.
- Mouse dimensions: 4.22 x 2.36 x 1.02 inches.
- Mouse weight: 2.82 ounces.
- Mouse batteries: 3 AAA alkaline batteries (included).
- Batteries life: 6 months under normal conditions.
- Warranty: 3 years.
- Part #: 7N9-00003, 7N9-00001.
- Windows Certification Kit (WCK): Mouse ID: 1705706 (32-bit), 1705707 (64-bit) Microsoft Windows 8.1, and 1705708 Microsoft Windows 8.1 RT.
- Keyboard ID: 1709884 (32-bit and 64-bit) and 1709888 Microsoft Windows 8.1 RT.
- Price: $89.98.
Now only the Designer Bluetooth Desktop with part # 7N9-00001 is available in stores. Surprisingly, the technical data sheet does not cover the Windows 10 keys, placed exactly above the numeric pad. The first in the row (from left to right) Search key can also bring up Cortana assistant. The second Share key is obviously engineered with mobile systems in mind, as well as the third key that allows to toggle between audio/video output sources. The fourth key brings up Settings.
The functional Fn keys are also assigned with contrast and brightness secondary functions, but those work under Windows only. The Microsoft Designer Bluetooth Desktop is easily paired with an iMac or Mac Pro, so this detail must be important: you won’t be able to adjust your picture settings with the keyboard.
The keyboard as well can’t boast any adjustable kickstands or wrist rests or whatever. It features just a plank shaped prop under the front edge. The left Shift key is very short, while the right one is of normal length. Yet, Microsoft features this keyboard as an ambidextrous one. The keys travel is soft and noiseless in general, the material of the keyboard is velvety and pleasant to touch.
The mouse in the set doesn’t feature any special or media keys. It’s simple and sleek, but rather flat. In a way, it’s a black carbon copy of Apple Magic Mouse save the scroll wheel. And unlike the Magic Mouse, the Designer Bluetooth Mouse allows to click both buttons simultaneously. The batteries compartment lid slides up to open and is held in place by magnets. When the mouse is active, a tiny white LED indicator, placed on its’ ‘back’ is on. There’s no need to switch off the mouse as it lapses into a stand-by mode after a short period of idling.
The Designer Bluetooth Mouse features the proprietary BlueTrack Technology that allows it to work on any surface, glass and marble including. The key is the high-angle imaging optics which generate more exact surface images instead of blurry, out-of-focus ones, as can be produced by many of the leading laser mice. The blue light laser helps create high-resolution, high-contrast images for better navigation. The wider beam enables illumination of a larger surface area and allows more light to return to the sensor. This goes a long way towards tracking on irregular surfaces like carpet or sofa upholstery, where a smaller beam could get lost between the individual fibers.
Microsoft Keyboard Pairing Button
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